Application

Personal Information

First name

Last name

Phone

Are you legally authorized to work in the U.S.?

Will you be needing equipment?

What state do you live in?

What city do you live in?

Birthday

Month

Day

Year

Describe any previous call center or customer service experience.

Describe how you build rapport and resolve issues quickly and efficiently.

Tell us about a time you handled a difficult or upset customer. How did you manage it?

Have you worked remotely before? How did you stay motivated and accountable?

How do you keep a positive attitude during high-pressure or repetitive calls?

Do you have a quiet, dedicated workspace for remote work?

Are you aware that the calls will be scheduled back-to-back?

Please note that missing two days of training will result in removal from the program. Do you acknowledge this policy?

Resume