Employment Support Services
Terms of Service

Terms and Conditions for Obtaining Application Information

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1. Introduction

These Terms and Conditions (“Terms”) govern participation in and use of the Employment Support Program (“the Program”) operated by Stemma Solutions LLC (“the Company,” “we,” “us,” or “our”). By enrolling in, accessing, or otherwise participating in the Program, you (“the Participant,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any applicable policies, guidelines, or supplemental agreements referenced herein. If you do not agree with any provision of these Terms, you should not enroll in or participate in the Program.

The primary purpose of the Program is to provide structured professional support, guidance, and resources to assist individuals in improving their employability and enhancing their career prospects. The Program may include, but is not limited to, resume and cover letter development, interview preparation, job search strategy consultation, career coaching, skill-building workshops, networking guidance, and access to educational or informational materials relevant to employment readiness. Our intent is to help participants strengthen their job-seeking capabilities, increase their understanding of labor market dynamics, and position themselves effectively for potential employment opportunities.

While the Program is designed to support and facilitate professional development, it is not an employment placement or recruitment service. We do not make any representation, warranty, or guarantee, express or implied, that participation in the Program will result in employment, job placement, interview offers, or any specific career outcome. Employment outcomes are subject to numerous variables beyond our control, including but not limited to market conditions, individual qualifications, economic factors, and the independent hiring decisions of third-party employers. The Program is intended solely as a supportive and educational resource to assist participants in their career endeavors.

Participants acknowledge that their success in obtaining employment is contingent upon their own qualifications, efforts, and engagement with the resources provided. While we will exercise reasonable skill, care, and diligence in delivering Program services, the ultimate responsibility for pursuing, securing, and maintaining employment rests solely with the Participant. The Company disclaims all liability for any loss, damage, or disappointment arising from unmet employment expectations or outcomes.

By participating in the Program, you agree to conduct yourself in a professional and respectful manner, to provide accurate and complete information as requested, and to actively engage with the services and guidance provided. You further acknowledge that the Program and its content are offered “as is” for general career support purposes, and that your continued participation signifies your acceptance of these Terms and all related provisions.

The Company reserves the right to modify, suspend, or discontinue any aspect of the Program at its sole discretion, with or without prior notice, and to update these Terms as deemed necessary to reflect operational, regulatory, or legal changes. Continued participation in the Program following any such updates constitutes your acceptance of the revised Terms.

2. Information Collection

2.1 General Overview

As part of your participation in the Employment Support Program (“the Program”), Stemma Solutions LLC (“the Company,” “we,” “us,” or “our”) collects, processes, and stores certain personal and non-personal information to provide, maintain, and improve our services. We recognize the importance of safeguarding your privacy and are committed to handling all collected information in accordance with applicable data protection and privacy laws, as well as our internal compliance policies and procedures.

The purpose of this Section 2 is to clearly explain what information we collect, how it is collected, the reasons for such collection, and the manner in which it is used, stored, and shared. By enrolling in or otherwise using the Program, you (“the Participant,” “you,” or “your”) acknowledge and consent to the collection and use of your information as described herein.

2.2 Categories of Information Collected

We may collect and process the following categories of information, as applicable to your use of and participation in the Program:

(a) Personal Identification Information:
Includes data that directly identifies you or can reasonably be used to do so, such as your full name, date of birth, address, telephone number, email address, and other contact details provided during registration or participation in the Program.

(b) Employment and Educational Information:
Includes information relating to your employment history, educational background, professional qualifications, certifications, references, and other career-related data submitted for the purpose of receiving employment support or advice.

(c) Application and Account Information:
Includes information you provide when creating an account, completing Program applications, or updating your profile—such as usernames, passwords, user preferences, and communication settings.

(d) Communication Data:
Includes copies of correspondence or communications exchanged with us, such as emails, chat transcripts, support inquiries, or feedback forms submitted through our website or Program platform.

(e) Technical and Usage Data:
Includes data automatically collected through your interactions with our website, applications, or online systems. This may include your IP address, browser type, device identifiers, operating system, session duration, and browsing activities. We may collect this data using cookies, analytics tools, or other tracking technologies to ensure the secure and efficient operation of our services.

(f) Sensitive Information (if applicable):
In certain limited circumstances, we may collect sensitive or special category data, such as information regarding disabilities, demographic background, or other details relevant to job placement programs or legal reporting obligations. Such information is collected only when voluntarily provided and when necessary for lawful purposes or compliance with applicable regulations.

2.3 Methods of Information Collection

We collect information through several methods, including but not limited to:

(a) Direct Collection: When you voluntarily provide data through forms, account registration, surveys, assessments, consultations, or communications with our staff.
(b) Automated Collection: When data is automatically recorded via cookies, system logs, or analytics software as you interact with our online platforms or digital tools.
(c) Third-Party Sources: When information is lawfully obtained from external sources such as partner organizations, educational institutions, or publicly available databases to verify your credentials, supplement your profile, or facilitate participation in certain Program activities.
(d) Program Activities: When information is generated during your participation in Program-related events, training sessions, webinars, or coaching sessions.

2.4 Purpose of Information Collection

We collect and process your information for the following legitimate business and operational purposes:

(a) To verify your identity and eligibility for participation in the Program;
(b) To create, maintain, and manage your account and Program profile;
(c) To provide personalized career guidance, coaching, and related support services;
(d) To communicate with you regarding Program updates, scheduling, opportunities, and administrative matters;
(e) To assess your professional qualifications and match you with relevant career resources or employment opportunities;
(f) To conduct data analysis, surveys, and performance evaluations aimed at improving Program delivery and effectiveness;
(g) To comply with legal, regulatory, and reporting obligations;
(h) To maintain system security, prevent fraud, and ensure the integrity of our platforms; and
(i) To produce aggregated, anonymized statistics for internal research, audit, and quality assurance purposes.

We will not use your information for any purpose that is inconsistent with these Terms or that is not disclosed to you at the time of collection, unless required or permitted by law.

2.5 Information Obtained from Third Parties

Where permitted by law, we may receive supplementary information about you from third parties such as educational institutions, employers, or reference providers. This may include verification of your academic or employment background, confirmation of credentials, or reference feedback provided with your consent. Any such information is treated with the same level of confidentiality and protection as information you provide directly.

2.6 Participant Consent

By submitting your information, enrolling in the Program, or otherwise interacting with our services, you expressly consent to the collection, processing, storage, and use of your data in accordance with this Section 2. You acknowledge that your participation may require the provision of certain personal information, and failure to provide requested data may limit or prevent your access to some aspects of the Program.

You further acknowledge that certain communications, including administrative notifications and service updates, are essential to Program participation and cannot be opted out of while your account remains active.

2.7 Data Accuracy and Participant Responsibility

You are responsible for ensuring that all information provided to us is accurate, complete, and current. You agree to promptly update any information that becomes outdated or inaccurate to maintain the integrity of your account and to enable the effective delivery of Program services. The Company shall not be held liable for any consequences resulting from inaccurate, incomplete, or misleading information provided by you.

2.8 Lawful Basis for Processing

We collect and process personal information based on one or more of the following lawful grounds:

(a) Your explicit consent;
(b) The necessity of processing for the performance of a contract or participation in the Program;
(c) Compliance with a legal or regulatory obligation; or
(d) Our legitimate interests in providing, improving, and protecting the Program and related services.

2.9 Updates to Information Collection Practices

The Company reserves the right to amend or update this Section 2 periodically to reflect changes in operational practices, legal requirements, or technological developments. Any such updates will take effect upon publication of the revised Terms, unless otherwise stated. Participants are encouraged to review this section regularly to remain informed of how their information is collected and used.

3. Purpose of Data Collection

The information collected is used for the following purposes:

• To manage and process applications efficiently

• To improve our services and customer experience

• To communicate with you regarding application status and updates

• To analyze and enhance CRM functionalities

4. Consent

By providing your application information, you consent to the collection, storage, and use of this data as described in these Terms. You also consent to the potential use of this information for future purposes as outlined below.

5. Data Usage

The data collected may be used for:

• Future marketing and promotional activities, with prior consent

• Research and development to enhance CRM capabilities

• Customer support and service improvement

6. Data Security

6.1. Commitment to Data Protection

We are fully committed to ensuring the confidentiality, integrity, and security of your personal and non-personal information. We recognize that your trust in us depends on our ability to safeguard your data against unauthorized access, disclosure, alteration, or destruction. To that end, we maintain a comprehensive data security program designed to protect information throughout its lifecycle—from collection and processing to storage and deletion.

6.2. Technical and Organizational Security Measures

To protect the data we collect, store, and process, we employ a combination of administrative, technical, and physical safeguards consistent with applicable data protection laws and industry best practices. These measures include, but are not limited to:

• Encryption: We use encryption technologies (such as SSL/TLS and AES) to protect data transmitted over public networks and to secure sensitive information stored on our servers.

• Access Controls: Access to personal data is restricted to authorized employees, contractors, and service providers who require it to perform their job duties. All such individuals are bound by strict confidentiality obligations.

• Authentication and Authorization: Multi-factor authentication, role-based access controls, and secure password policies are implemented to ensure that only verified users can access our systems.

• Network and System Security: We employ firewalls, intrusion detection and prevention systems, and continuous network monitoring to identify and mitigate potential threats.

• Data Minimization: We collect only the data necessary for the purposes identified in our Privacy Policy and retain it only for as long as required under our Data Retention policy.

• Regular Audits and Testing: We conduct periodic security audits, risk assessments, and vulnerability scans to evaluate the effectiveness of our safeguards and address potential weaknesses.

• Employee Training: Our staff receives ongoing training regarding data protection principles, privacy obligations, and incident response procedures.

c. Third-Party Security

We may engage third-party vendors, service providers, and partners to process or store data on our behalf. Before sharing any information, we conduct due diligence to ensure that such third parties maintain appropriate security measures aligned with our standards and with applicable data protection regulations. All third-party processors are contractually obligated to handle data securely, use it only for authorized purposes, and notify us promptly in the event of a data breach.

d. Data Transmission and Storage

Data you provide to us may be stored and processed on servers located in various jurisdictions. Regardless of where data is stored, we apply consistent security controls to ensure protection against unauthorized access and misuse. While we take reasonable precautions to secure your data during transmission, please note that no method of data transmission over the internet or electronic storage is entirely secure. Consequently, while we strive to protect your information, we cannot guarantee absolute security.

e. Data Breach Response and Notification

In the unlikely event of a data breach that compromises your personal information, we will act promptly to investigate, mitigate, and remediate the incident. We will notify affected individuals and relevant authorities as required by applicable law, providing details of the breach, potential risks, and steps taken to address the situation. Our incident response protocol includes identifying the source of the breach, containing it, assessing its impact, and implementing corrective measures to prevent future occurrences.

f. Your Responsibilities

While we take significant steps to protect your data, security also depends on you. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for ensuring that access to your device or account is secure. We recommend that you:

• Use strong, unique passwords and update them regularly;

• Avoid sharing account credentials with others;

• Log out after accessing your account, especially on shared or public devices;

• Notify us immediately if you suspect unauthorized access to your account or any other security issue.

7. Limitations of Liability

Although we employ robust security measures, no online service can guarantee complete protection against all potential cyber threats or unauthorized access. To the fullest extent permitted by law, we shall not be held liable for any damages, losses, or liabilities resulting from a security breach, unauthorized access, or other events beyond our reasonable control. However, we remain committed to taking prompt, transparent, and effective action in response to any security incident.

8. Continuous Improvement and Policy Updates

Data security is an ongoing process. We continually review and enhance our security policies, procedures, and technologies to adapt to emerging threats and evolving legal requirements. Any updates to our data security practices will be reflected in the most recent version of these Terms and Conditions. We encourage users to review this section periodically to stay informed about how we protect their information.

7. Data Retention

1. Overview

We are committed to retaining your personal and non-personal data only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements and policies. This section explains the principles, duration, and criteria we apply to determine how long data is stored and how it is securely deleted or anonymized when no longer needed.

2. Retention Periods

(a) Account Information: We retain account registration details, including your name, email address, and account credentials, for as long as your account remains active and for a reasonable period thereafter to enable account reactivation, respond to inquiries, or comply with legal requirements.
(b) Transactional Data: Records of transactions, including purchase history, billing data, and payment information, may be kept for a minimum of seven (7) years following the completion of the transaction, in accordance with applicable financial and tax regulations.
(c) Communications: Correspondence such as customer support requests, feedback, and email exchanges are retained for up to three (3) years from the date of last contact, unless a longer retention period is required for dispute resolution or compliance.
(d) Usage Data: Technical and behavioral data (such as IP addresses, device identifiers, and browsing activity) collected through cookies, analytics, and other tracking technologies are retained for a period not exceeding twenty-four (24) months, after which the data is anonymized or deleted unless required for security or fraud-prevention purposes.
(e) Legal and Compliance Records: Certain data may be retained for longer periods where retention is necessary to comply with statutory requirements, governmental investigations, or other lawful obligations.

3. Criteria for Determining Retention Periods

The duration for which we retain data is based on the following criteria:

• The nature and sensitivity of the information;

• The purpose for which the data was collected;

• The potential risk of harm from unauthorized use or disclosure;

• Our legal, regulatory, tax, accounting, or reporting obligations;

• Whether continued retention is necessary to establish, exercise, or defend legal claims.

Where appropriate, we periodically review the information we hold and securely delete or anonymize it when retention is no longer justified by any of the above factors.

4. Deletion, Anonymization, and Archiving

Upon expiration of the relevant retention period, personal data is either securely deleted from our systems or irreversibly anonymized so that it can no longer be associated with any identifiable individual. In some cases, data may be archived and stored in a restricted-access environment for legitimate business or legal purposes. We implement industry-standard technical and organizational measures to ensure the secure disposal or anonymization of data.

5. User Rights Regarding Data Retention

You have the right to request information regarding the retention of your personal data and to ask for the deletion of your information in accordance with applicable privacy laws. We will honor such requests unless we are required or permitted to retain certain data for legal, regulatory, or operational reasons. Requests to delete data may result in the closure or limitation of your account and related services.

6. Updates to Data Retention Practices

We may modify or update our data retention policy from time to time in response to changes in legal, regulatory, or operational requirements. Any such updates will be reflected in the latest version of these Terms and Conditions and, where appropriate, communicated to you through our website or by other reasonable means.

8. Data Sharing

We may share your information with third-party service providers who assist us in operating our CRM systems and providing services to you. These third parties are obligated to protect your data and use it only for the purposes for which it was provided.

8.1 General Overview

Stemma Solutions LLC (“the Company,” “we,” “us,” or “our”) recognizes that the responsible and lawful sharing of information is essential to the effective operation of the Employment Support Program (“the Program”). We are committed to disclosing personal and non-personal information only when necessary, lawful, and consistent with the purposes outlined in these Terms and Conditions.

This Section 8 describes the circumstances under which we may share information with third parties, the categories of recipients, and the safeguards implemented to ensure the ongoing protection and confidentiality of such information. All data sharing by Stemma Solutions LLC is conducted in accordance with applicable data protection laws, contractual obligations, and our internal data governance standards.

We expressly affirm that we do not sell, lease, or trade your personal information to third parties for marketing or commercial gain.

8.2 Categories of Data Shared

Depending on the nature of your participation and the services you utilize within the Program, we may share the following categories of information:

(a) Personal identification and contact details necessary for communication, verification, and service delivery;
(b) Employment, educational, and professional background information relevant to career support, training, or placement activities;
(c) Account and application data necessary for administrative, operational, or technical support purposes;
(d) Aggregated, pseudonymized, or anonymized data used for research, performance evaluation, or statistical reporting; and
(e) Any other data required by law, regulation, or court order, or as otherwise specified within this Section.

8.3 Authorized Third-Party Recipients

Stemma Solutions LLC may disclose personal and non-personal information to the following authorized categories of third parties for legitimate business, legal, or operational purposes:

(a) Service Providers and Contractors:
Third-party vendors or contractors engaged to perform services on our behalf, including data hosting, communication management, information security, analytics, marketing, and customer support. These entities are contractually bound to process information solely under our instruction and are prohibited from using data for any unauthorized purpose.

(b) Program Partners and Affiliates:
Partner organizations, training institutions, educational entities, and affiliated agencies that collaborate with Stemma Solutions LLC in the delivery of employment support services. Shared information is limited to that which is necessary to deliver Program-related assistance such as workshops, career coaching, or training sessions.

(c) Potential Employers or Placement Agencies:
With your explicit consent, we may share relevant professional information—such as resumes, qualifications, and work experience—with prospective employers, recruiters, or placement agencies for the purpose of facilitating potential employment opportunities.

(d) Regulatory, Legal, and Governmental Authorities:
We may disclose information where required by applicable law, regulation, subpoena, or lawful request from public authorities, or where necessary to comply with legal obligations, prevent fraud, ensure public safety, or protect the rights and property of Stemma Solutions LLC and its participants.

(e) Professional Advisors:
Information may be shared with our legal counsel, auditors, insurers, and other professional advisors when reasonably necessary for legal compliance, risk management, or dispute resolution, subject to confidentiality and professional secrecy obligations.

8.4 Data Sharing for Legitimate Interests

We may share non-identifiable or aggregated information with trusted partners and affiliates for legitimate business interests, including research, program evaluation, quality assurance, statistical analysis, or improvement of our services. Such data is anonymized or pseudonymized to ensure that individual participants cannot be personally identified.

8.5 Participant Consent for Data Disclosure

Where required by law or policy, Stemma Solutions LLC will obtain your explicit consent prior to disclosing any personally identifiable information to third parties not already covered by Section 8.3.

Consent may be obtained electronically, in writing, or through your affirmative participation in certain Program activities. You retain the right to withdraw consent to data sharing at any time, subject to legal or contractual limitations. However, withdrawing consent may restrict or prevent your access to specific Program features or services that rely on such disclosures.

8.6 Safeguards and Data Protection Measures

Stemma Solutions LLC implements robust organizational, contractual, and technical safeguards to ensure that all shared data is handled securely and in compliance with applicable laws. These measures include, but are not limited to:

(a) Execution of formal data processing agreements requiring all third parties to uphold confidentiality and security standards equivalent to our own;
(b) Regular due diligence, assessment, and monitoring of third-party data processors;
(c) Encryption, secure data transmission protocols, and restricted access controls for all sensitive data; and
(d) Continuous auditing and oversight to ensure compliance with internal data governance policies and applicable regulatory frameworks.

The Company remains responsible for ensuring that any data shared with authorized third parties is handled lawfully, proportionately, and transparently.

8.7 International Data Transfers

In cases where data sharing involves the transfer of personal information to jurisdictions outside your country of residence, Stemma Solutions LLC will take all reasonable steps to ensure that such transfers comply with applicable international data protection standards.

This may include reliance on contractual data protection clauses, legally recognized transfer mechanisms, or other safeguards approved by relevant regulatory authorities. By participating in the Program and providing your information, you acknowledge and consent to such transfers where necessary for service delivery or program operation.

8.8 Limitation of Liability for Third-Party Actions

While Stemma Solutions LLC exercises due diligence in the selection and oversight of all third-party service providers, we cannot guarantee absolute security once information is processed by external entities beyond our direct control. To the fullest extent permitted by law, the Company disclaims any liability for loss, damage, or misuse of information resulting from the acts or omissions of third parties who operate in compliance with our contractual agreements and applicable data protection laws.

8.9 Updates to Data Sharing Practices

Stemma Solutions LLC reserves the right to amend, modify, or update this Section 8 from time to time to reflect operational, legal, or technological changes affecting our data-sharing practices. Any such updates shall become effective upon publication of the revised Terms and Conditions, unless otherwise stated. Participants are encouraged to review this section periodically to remain informed of how their information may be shared.

9. Your Rights

You have the right to:

• Access and request a copy of your information

• Request corrections to inaccurate or incomplete data

• Request deletion of your data, subject to certain conditions

• Opt out of future communications or marketing activities

To exercise these rights, please contact us at Stemmasolutions@gmail.com.

9.1 General Overview

Stemma Solutions LLC (“the Company,” “we,” “us,” or “our”) is committed to ensuring that all participants in the Employment Support Program (“the Program”) retain full transparency and control over their personal information. This Section 9 outlines the rights afforded to you (“the Participant,” “you,” or “your”) regarding the collection, processing, storage, and disclosure of your personal data, in accordance with applicable data protection and privacy laws.

We respect your rights to access, manage, and control your information and will take reasonable steps to verify your identity before fulfilling any rights request. The exercise of certain rights may be subject to lawful restrictions, data retention requirements, or contractual obligations relevant to the operation of the Program.

9.2 Right to Access

You have the right to request access to the personal data that Stemma Solutions LLC holds about you. Upon receipt of a valid request, we will provide:

(a) Confirmation as to whether we are processing your personal data;
(b) A general description of the categories of data being processed;
(c) The purpose for which the data is being processed; and
(d) Where feasible, copies of the personal data held about you, subject to legal or operational limitations.

Access requests may be subject to verification measures to ensure data is disclosed only to the rightful individual. We reserve the right to withhold certain information where disclosure would adversely affect the rights or freedoms of others, violate confidentiality obligations, or conflict with applicable law.

9.3 Right to Rectification

You have the right to request correction or amendment of any personal information that is inaccurate, incomplete, or outdated. Stemma Solutions LLC will take reasonable steps to verify the accuracy of the data and to update or correct it within a reasonable time frame upon validation of your request.

It remains your responsibility to ensure that the information you provide to us is current and accurate at all times. Failure to maintain accurate data may affect your participation in the Program or the delivery of certain services.

9.4 Right to Erasure (“Right to be Forgotten”)

Subject to applicable law, you may request the deletion of your personal data where:

(a) The data is no longer necessary for the purpose for which it was collected;
(b) You withdraw consent on which the processing is based, and there is no other lawful ground for processing;
(c) You object to the processing and there are no overriding legitimate grounds for retention; or
(d) The data has been unlawfully processed.

Stemma Solutions LLC will comply with valid erasure requests unless retention is required to comply with legal, contractual, or regulatory obligations, or where data must be preserved for dispute resolution, fraud prevention, or legitimate business interests.

9.5 Right to Restrict Processing

You have the right to request that we temporarily restrict the processing of your personal data under the following circumstances:

(a) When you contest the accuracy of the data, pending verification;
(b) When the processing is unlawful, but you request restriction instead of deletion;
(c) When the Company no longer requires the data for processing, but you need it for legal claims; or
(d) When you have objected to processing, pending assessment of our legitimate interests.

During such restriction, your data will be retained but not actively processed, except as required by law or with your consent.

9.6 Right to Data Portability

Where applicable, you have the right to obtain a copy of certain personal data you have provided to us in a structured, commonly used, and machine-readable format. You may also request that such data be transmitted directly to another data controller, where technically feasible and lawful.

This right applies only to data processed on the basis of consent or contract and does not extend to non-automated or derived data.

9.7 Right to Object to Processing

You have the right to object, on legitimate grounds, to the processing of your personal information where such processing is based on our legitimate interests or involves direct marketing communications.

Upon receipt of a valid objection, Stemma Solutions LLC will cease processing your data unless there are compelling legitimate grounds for continued processing that override your interests, rights, and freedoms, or where such processing is necessary for the establishment, exercise, or defense of legal claims.

You may opt out of marketing communications at any time by following the instructions included in the communication or by contacting us directly.

9.8 Right to Withdraw Consent

Where data processing is based on your consent, you have the right to withdraw such consent at any time. Withdrawal of consent shall not affect the lawfulness of processing based on consent prior to its withdrawal.

Please note that withdrawing consent may limit or prevent your access to certain Program features, communications, or services that rely on such consent.

9.9 Right to Complain to a Supervisory Authority

If you believe that Stemma Solutions LLC has processed your personal data in violation of applicable privacy laws, you have the right to lodge a complaint with a competent data protection or privacy supervisory authority in your jurisdiction.

We encourage participants to contact us first to resolve any issues directly, and we will make every reasonable effort to address your concerns promptly and transparently.

9.10 Exercising Your Rights

Requests to exercise any of the rights described in this Section 9 must be submitted in writing to Stemma Solutions LLC via:

Email: Apmay@stemmasolutions.net
Postal Address: 3139 West Holcombe Blvd #A60 Houston Texas, 77025

All requests must include sufficient information to verify your identity and specify the nature of your request. We will acknowledge receipt of your request and respond within the timeframes prescribed by applicable data protection laws.

Please note that Stemma Solutions LLC reserves the right to charge a reasonable administrative fee or refuse repetitive or manifestly unfounded requests as permitted by law.

9.11 Updates to Participant Rights

Stemma Solutions LLC reserves the right to amend or update this Section 9 to reflect changes in legal, regulatory, or operational requirements. Any updates will take effect upon publication of the revised Terms and Conditions unless otherwise stated. Participants are encouraged to review this section periodically to remain informed about their data protection rights and available remedies.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. Any changes will be effective upon posting the updated Terms on our website or through our website application and CRM system. Your continued use of our website and CRM system constitutes acceptance of the revised Terms.

10.1 General Overview

Stemma Solutions LLC (“the Company,” “we,” “us,” or “our”) reserves the right to modify, amend, or update these Terms and Conditions (“the Terms”) at any time and at our sole discretion. This Section 10 outlines the manner in which such changes may occur and the obligations of both the Company and participants (“you,” “your,” or “the Participant”) in relation to those changes.

The Company recognizes the importance of transparency and will take reasonable measures to ensure that participants are notified of any material modifications to these Terms. By continuing to participate in the Employment Support Program (“the Program”) after such updates take effect, you acknowledge and agree to be bound by the revised Terms.

10.2 Nature of Amendments

Amendments to these Terms may be made from time to time for various reasons, including but not limited to:

(a) Compliance with changes in applicable laws, regulations, or governmental directives;
(b) Adaptation to new or modified operational, administrative, or technological practices;
(c) Implementation of updates related to data protection, privacy, or information security policies;
(d) Refinement or clarification of the Program’s scope, services, or eligibility requirements; and
(e) Correction of clerical, typographical, or formatting errors that do not materially alter participant obligations or rights.

All amendments shall be made in good faith and in furtherance of maintaining accurate, lawful, and transparent contractual terms between Stemma Solutions LLC and its participants.

10.3 Notification of Changes

Whenever significant modifications are made to these Terms, Stemma Solutions LLC will endeavor to provide notice through one or more of the following methods:

(a) Posting the revised Terms and an accompanying notice of change on our official website or Program portal;
(b) Sending a direct communication via email or other contact information associated with your account; or
(c) Displaying a notice of update within your Program account dashboard or user interface.

Minor or non-material updates—such as typographical corrections, reorganization of sections, or administrative clarifications—may take effect without prior notice. Participants are encouraged to review the Terms periodically to remain informed of any such changes.

10.4 Effective Date of Revisions

Unless otherwise stated, all amendments or updates to these Terms shall become effective immediately upon publication. The “Last Updated” date displayed at the beginning of the document will indicate the date on which the most recent revision took effect.

Your continued enrollment in, access to, or use of the Program after the effective date of any revision constitutes your acknowledgment and acceptance of the updated Terms in their entirety. If you do not agree to the revised Terms, you must discontinue participation in the Program and notify Stemma Solutions LLC in writing of your intent to withdraw.

10.5 Participant Responsibility to Review

It is your responsibility to regularly review these Terms to ensure continued understanding of your rights, obligations, and responsibilities under the Program. Stemma Solutions LLC shall not be liable for any loss or misunderstanding resulting from a participant’s failure to review or familiarize themselves with the most recent version of the Terms.

We recommend that participants retain a copy of the current Terms and any future updates for their personal records.

10.6 Continuation and Survival of Provisions

Unless otherwise specified, any amendment to these Terms shall not affect provisions that are intended to survive termination or completion of the Program, including but not limited to sections regarding confidentiality, data protection, intellectual property, limitations of liability, and dispute resolution.

All obligations, rights, and remedies arising prior to the effective date of any amendment shall continue to be governed by the Terms as previously in force, unless otherwise required by law or mutually agreed upon in writing.

10.7 Reservation of Rights

Stemma Solutions LLC expressly reserves all rights, powers, and discretions not expressly granted or limited by these Terms. No waiver, modification, or amendment shall be valid unless made in writing and duly authorized by an officer or legal representative of the Company.

10.8 Interpretation of Revisions

In the event of ambiguity or inconsistency between previous and revised versions of these Terms, the most recently published version shall prevail. Headings and numbering are provided solely for convenience and shall not affect the interpretation or legal effect of any provision herein.

10.9 Contact Regarding Amendments

Questions, concerns, or requests for clarification regarding changes to these Terms should be directed to:

Email: Apmay@stemmasolutions.net
Postal Address: 3139 W Holcombe Blvd #A60 Houston Texas, 77025

Stemma Solutions LLC will make reasonable efforts to address all inquiries related to amendments or revisions promptly and transparently.

11. Contact Us

If you have any questions or concerns about these Terms or our data practices, please contact us at:

Stemma Solutions 
3139 W Holcombe Blvd #A60

Houston Texas, 77025
1+(346)724-3101

Apmay@stemmasolutions.net

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12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Harris County. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Harris County.